I get the job done for RockTenn corp all thire 260 plants use dell , dell acquired many of the Computer’s on the plant I work in with no hitch , so why cant you get one sent to some non corprate custermer
December 16, 2015 at 7:23 pm On This great site & your FB website page I see Many people possess the exact dilemma. We ordered a product from you & was told the get was cancelled. To our gain a Supervisor discussed which the order was cancelled since the purchase was coded as an unlawful get -Which means that some thing inside of order wasn't available. As an alternative to becoming honest & telling us that, you lied & reported we cancelled our order & then directed us to buy solution at a better rate.
So now, my issue has actually been escalated since the individual I spoke with now has told me which they can provide me a refurbished computer. I have only had my computer for 3 months and it's only labored one month and they would like to give me a refurbished just one.
I want to get someones consideration from Dell that can help me to solve this make any difference. I at the very least are entitled to some rationalization or at the very least an apologies as a very long time buyer. Hayk
How can someone from the Phillipines escalate your compliant to someone else within the phillipines. They're able to dangle up on you, say they cant allow you to, and it stops there.
now due to this my Good friend desires to deliver computer back and is incredibly talked over. he improved the cost after which you can said he didn’t recall. I wrote the cost of the check down and every thing! the just one I requested two a long time ago, I calculated display and it had been 17 1/2, I had been designed to have gotten a 19 inch. much too late now. now my Pal is wanting to mail hers again, as a result of lousy cust. serv. ! where by do you Opt for assist?
matter? I currently have three Dell Computers And that i’m unsure what has took place top rated your customer support.. this has long been an exceedingly terrible expertise
September 16, 2015 at 2:33 pm Notebook is two months previous and Won't Do the job. Windows updates force out each time I open it and after a 50 % an hour I even now can utilize it as it received’t boot. Once the display does randomly decided to come up I can’t access just about anything because the start menu will likely not open. Dell has requested that I “restore” my computer. Um, I think not. It’s only two months aged. These are denying a return.
January fifteen, 2015 at 5:00 pm My Specific needs Grownup child ordered a cover on your Dell pill. She requested it in Oct since it was on sale. I served her location the get and we verified that she would have the ability to pay the Invoice with her Jan. 1st disability Look at. We had been instructed Of course. Order positioned, products acquired, then been given a Invoice in November. So I identified as and verified over again the special arrangements for payment that we built to pay in January. Now we have been getting a Invoice with two late charges and fascination. She produced her payment According to the preparations and when I named regarding the charges/fascination on the Monthly bill, that's 2 times what the duvet cost to start with, the agent was uninterested and rude.
I have already been getting in touch with dell given that We've got bought the computer again they requested we deliver it in once again which we did. As soon as we been given the computer again the next time precisely the same exact problem happened. They didn’t take care of everything, we identified as yet again and considering the fact that December have had very little but troubles from tech aid such as the last occasion through which they have been to come to accommodate to repair. I gained a dispatch variety and immediately after three Get More Info months of checking and no-one coming to deal with I found out the dispatch was canceled
And other people like me who complain to these very same politicians who care almost nothing about us. But let us Possess a grievance about Obama, or another thing. It might make the information.
. you'll be able to Envision how it makes my position quite challenging. Absolutely everyone said purchase an Apple, it'll just work. But I said “no I actually such as new Dells And that i have faith in that it's going to function” it has been nothing but an issue pretty much from working day a person.
The tech then place me on hold for quite quite a while. When she eventually returned she said she would be capable to have it mounted and she would expedite a maintenance and would send out me One more box so I could deliver it in again but this time due to challenge it would only acquire three-5 days to repair and return my laptop computer.
This is admittedly disgusting . Inside twenty times, I need to repeat a protracted course of action and this time that also devoid of my data backup. Right now also , I had been occupied with dell telephone calls and executives for least three hours and as normal the output was almost nothing though the Silly argument.